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Privacy Policy

Last Updated: 05 August 2025 

EPOS Cubed Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This privacy policy explains what you can expect us to do with your personal information.

CONTACT DETAILS

Post

EPOS Cubed Ltd, 6th Floor, Kings House, Haymarket,  London. SW1Y 4BP

Email

privacy@eposcubed.com

WHAT INFORMATION WE COLLECT, USE, AND WHY

We collect or use the following information to provide services and goods, including delivery:

  • Names and contact details
  • Addresses
  • Website user information (including user journeys and cookie tracking)

 

We collect or use the following information for service updates or marketing purposes:

  • Names and contact details
  • Addresses
  • Marketing preferences
  • IP addresses
  • Website and app user journey information
  • Records of consent, where appropriate

 

We collect or use the following information to comply with legal requirements:

  • Name
  • Contact information

LAWFUL BASES

Our lawful bases for collecting or using personal information to provide services and goods are:

  • Consent
  • Contract
  • Legitimate interest: To aid improvements in the efficiency, operation and profitability of the business for which we collect information.

 

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

  • Consent
  • Legitimate interest: To aid improvements in the efficiency, operation and profitability of the business for which we collect information.

 

Our lawful bases for collecting or using personal information for legal requirements are:

  • Consent
  • Fulfil Contractual Obligations

WHERE WE GET PERSONAL INFORMATION FROM

  • People directly
  • via a contact form on our website that visitors complete.

HOW LONG WE KEEP INFORMATION

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, generally no longer than 12 months unless required by law.

YOUR DATA PROTECTION RIGHTS

Under data protection law, you have rights including:

  1. Your right of access – You have the right to ask us for copies of your personal data.

  2. Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  3. Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.

  4. Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.

  5. Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

  6. Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

  7. Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

 

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

HOW TO COMPLAIN

If you have any concerns about how we use your personal data, you can contact us using the contact details at the top of this privacy policy.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

https://www.ico.org.uk/make-a-complaint