Powerful integrations for connected retail
Retail technology has changed dramatically over the last decade. Today’s retailers have more choices than ever before. They can choose specialist weighing systems, modern payment providers, electronic shelf labels, cloud-based email platforms and countless other tools designed to improve efficiency and enhance the customer experience.
🟩 So why is it that many retailers still face the same frustration?
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One of the main reasons is that the systems they rely on every day don’t always communicate with each other as they should.
That often ends in lost time, staff frustration, and ultimately lost profits.
- A product is weighed in one system.
- A label is printed from another.
- A payment is processed through a third.
- Purchase orders are sent manually through email.
- Shelf labels are updated separately.
- Your e-commerce site lives somewhere else entirely.
None of these tasks is particularly difficult on its own. The challenge comes when operational staff have to bridge the gaps between them.
The result is often more administration, more opportunities for mistakes, more duplicated effort and less time spent focusing on customers.
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We believe the real value comes from enabling better connections between the systems you rely on.
Storefront™ has been designed to work alongside trusted third-party providers, bringing together specialist technologies that retailers already know and trust into a single connected retail platform.
Better connected systems = Better retail.
One Platform. Best-in-Class Partners.
The challenge of running a retail business can rarely be solved by one supplier.
In fact, some of the strongest retail technology ecosystems are built by combining specialist solutions that excel in their own area.
A weighing company understands weighing and ‘Weights and Measures‘ compliance better than anyone. A payments provider understands payments and the associated PCI legislation. An electronic shelf label manufacturer understands digital signage.
The role of modern EPOS software is to bring those technologies together in a way that feels seamless to the retailer.
Rather than forcing businesses into a closed ecosystem, Storefront™ integrates with carefully selected partners to create a more flexible, capable and future-ready retail platform.
As outlined in our article, ‘Is your EPOS Retail Ready‘, the key benefits are tangible:
- Save time.
- Reduce effort.
- Avoid unnecessary administration.
- Improve accuracy.
- Reduce operational risk.
- Improve visibility.
- Simplify everyday processes.
- Create a better customer experience.
These are not technical benefits… they are very real business benefits.
Weighing and Labelling: Accuracy Where It Matters Most
For farm shops, butchers, delis, food halls, and fresh food retailers, weighing and labelling are fundamental parts of their operations.
The challenge isn’t simply to weigh products. The goal is to ensure that product information, weight, pricing, labels and transactions all remain accurate and consistent.
Storefront integrates with leading weighing manufacturers, including:
Our integrations enable product information to flow between your EPOS and weighing systems without repeated data entry.
A retailer can weigh products, print labels and complete transactions knowing that the information remains consistent throughout the process.
That creates benefits for everyone:
- Staff spend less time checking and rechecking information.
- Customers move through service counters more quickly.
- Managers gain confidence that prices and product information remain accurate.
When weighing systems and EPOS work together properly, retailers spend less time managing exceptions and more time serving customers.
Elements of Value
Payments: Giving Retailers More Choice
Card payments have also become an essential part of retail, yet many retailers still find themselves locked into payment solutions that don’t necessarily fit their business.
Storefront™ takes a different approach.
Through integrations with partners such as DOJO and EIT-powered payment solutions using PAX technology, retailers have greater flexibility when selecting the payment provider that works best for them.
🟩 More importantly, that choice remains with the retailer.
If transaction volumes increase or market conditions change, businesses can review alternative providers and negotiate rates with confidence, knowing they are not locked into a single payment ecosystem.
That flexibility can create significant savings over time, particularly for businesses processing large transaction volumes.
Integrated payments also remove friction at the point of sale.
Specifically:
- Transaction values pass automatically between systems.
- Manual keying errors are reduced.
- Reconciliation becomes simpler.
- Customers enjoy a faster checkout experience.
The result is a payment strategy that supports both operational efficiency and commercial flexibility.
Elements of Value
Electronic Shelf Labels: Keeping Pricing in Sync
Anyone who has managed a retail store understands the challenge of keeping shelf-edge information up to date. Not only from a customer point of view, but to ensure you are meeting any legislative requirements in this regard, too.
Price changes. Promotions change. Product information changes.
Traditionally, every update required manual intervention, and that may be manageable with a handful of products. It becomes significantly more challenging across hundreds or thousands of product lines.
Storefront integrates with SOLUM electronic shelf labels, enabling more efficient updates to pricing and product information across the store.
Rather than relying solely on manual label replacement, retailers can manage pricing changes through connected systems.
This provides greater consistency between shelf pricing and checkout pricing. Importantly, it helps build customer trust while reducing the time spent on routine updates.
For retailers with large product ranges, the impact can be significant.
Elements of Value
Purchase Orders and Supplier Communication
It should come as no surprise that retailers rely on supplier relationships. Yet many purchasing processes still involve unnecessary manual steps.
Creating a purchase order is one thing. Sending it, tracking it and managing communication around it is often another.
Storefront™ integrates with Microsoft 365 and Mailchimp Transactional services to help streamline supplier communication.
Purchase orders can be generated and sent directly from the platform using established business communication channels.
That means:
- Fewer manual processes.
- Less duplication.
- Improved visibility.
- More professional communication.
- Stronger audit trails.
Small improvements in purchasing workflows may seem insignificant in isolation, but over weeks, months and years, they compound into meaningful operational savings.
Elements of Value
Storefront™ has never been about trying to do everything. It has always been about helping retailers run better businesses.
That means providing powerful core retail functionality while connecting seamlessly to specialist technologies where they add value.
Whether that’s weighing systems, payment providers, electronic shelf labels or business communication platforms, the goal remains the same:
🟩 Create a connected retail ecosystem that helps retailers work smarter.
If you would like more information, we’d be happy to show you a different approach to retail systems.
Simply click the button below, and we’ll get in touch to find out more about your current challenges and arrange a demo.