The Meat Merchant Upgrades to Storefront™ EPOS

A butcher standing in a Himalayan salt-aged meat chamber, surrounded by racks of dry-aged beef cuts - Storefront EPOS case study
  • Sector :
  • Butchery & Food Retail
  • Location:
  • Moira, Northern Ireland
  • Features:
  • EPOS with DOJO Payments Integration, sales insights & tracking
  • Results:
  • Faster service, better customer experience, clearer sales data

Vision & Context

THE STORY AND STANDARDS BEHIND THE BUSINESS

Supreme Champion 2012 award logo from The Meat Merchant
Supreme Champion 2016 award logo from The Meat Merchant

The Meat Merchant, part of the renowned Hannan Meats group led by Peter Hannan, is one of Northern Ireland’s most respected food retailers.

With more Great Taste Awards than any other business and twice crowned Supreme Champion; the team has built an enviable reputation for quality, provenance, and innovation.  Operating from their head office in Moira, County Down, The Meat Merchant continues to set the standard in retail butchery and food excellence.

To support that ambition, the business wanted a modern, reliable point-of-sale and reporting system that reflected its professionalism and made day-to-day management simpler and smarter.

Challenges

The practical issues that sparked the need for change

As sales and operations grew, the existing point-of-sale system struggled to keep up.  Reporting lacked clarity, data visibility was limited, and key business insights were difficult to access in real time.

The team needed a system that:

  • Provided live visibility of sales and performance across departments.
  • Offered straightforward, accurate reporting without manual workarounds.
  • Scaled with the business as it evolved.
  • Matched the precision and quality that define The Meat Merchant brand.

What EPOS Cubed Delivered

Clearer information. Improved Customer Experience. More time for what matters.

Storefront™ has brought clarity and control to every part of the retail operation. Reporting is instant, stock visibility is sharper, and the system’s reliability gives staff and management the confidence to focus on what they do best, delivering excellence every day.

The Meat Merchant’s technology now matches its brand: modern, trusted, and built for the future.

EFFICIENCY

Checkout times reduced

Faster checkouts eased pressure on the team and improved the customer experience.  Automatic 4G/5G failover on DOJO payment terminals ensured uninterrupted service, even during brief internet outages.

Stock or inventory icon showing stacked boxes.

Clearer View of
Sales & Stock

Live reporting and clearer stock visibility removed the guesswork, helping staff stay ahead and make fast, confident choices.

Cloud and signal icon.

Flexible EPOS the team trusts

A clean, intuitive interface and reliable cloud-based access helped staff and management work confidently, wherever they were.

“Our business is built on craft and care, and it’s rare to find a technology partner who works the same way. EPOS Cubed understand food retail, they care about doing things properly, and that shared mindset makes them people we trust.”
Peter Hannan
Peter HannanFounder & Managing Director

What Other Retailers Can Learn

reflections that could support other retailers looking to make improvements.

  1. Don’t underestimate payments: Smooth transactions keep queues short and customers happy.
  2. Data matters: Real-time insights into demand gives you an edge in planning and stock control.
  3. Staff adoption is key: If the system is simple and fast, everyone benefits!
  4. Choose partners, not providers: Ongoing support from people who know retail ensures reliability.

Inside The Store

A glimpse into the shelves, counters and culture that make this retailer special

Signage at The Meat Merchant with the phrase “serious about meat” on a black timber door.
Interior of The Meat Merchant showing shelves of sauces, condiments, snacks, and chilled products in the food retail area.
Belfast Coffee Roasters bags displayed on a retail shelf inside The Meat Merchant.
Bottles of Natural Umber Umber Plus apple cider vinegar displayed on a wooden shelf at The Meat Merchant.
Packaged sausages displayed in a chilled retail fridge at The Meat Merchant.
Close-up of Shorthorn Kitchen Korean BBQ sauce bottles on display.
Hara At Home Glenarm Shorthorn Beef and Irish Ale Pie packaging on display.
Packaged Glenarm Shorthorn beef burgers in a chilled display at The Meat Merchant.
Packaged dry cured bacon chop from The Meat Merchant displayed in a chilled cabinet.
Checkout area at The Meat Merchant featuring EPOS terminals and a wall display of awards.
Packaged Smokin Yankee beef and pork sausages from The Meat Merchant displayed in a chilled cabinet.
EPOS Cubed Storefront login screen displayed on a till, featuring The Meat Merchant branding.
Vacuum-packed picanha rump steaks from The Meat Merchant displayed in a chilled cabinet.
Vacuum-packed beef short ribs from The Meat Merchant displayed in a chilled cabinet.
Charcuterie products, including sliced meats and cured sausages, displayed in a chilled cabinet at The Meat Merchant.
Gluten-free sausages and pork products from The Meat Merchant displayed in chilled retail shelving.
Bottles of Broighter Gold rapeseed oil in various flavours displayed on a retail shelf at The Meat Merchant.
Chilled display at The Meat Merchant stocked with pâtés, cheeses, cured meats, drinks, and speciality food products.
Vacuum-packed Glenarm Shorthorn steaks displayed in a chilled cabinet at The Meat Merchant.
Jars of Halopeños sweet shredded jalapeños in assorted flavours displayed at The Meat Merchant.
The Meat Merchant storefront featuring a large red branded door and exterior signage.
Bottles of Meat Merchant sauces, including rib, steak, chilli, and BBQ varieties, displayed on a retail shelf.
Large chilled display of vacuum-packed meat cuts at The Meat Merchant, including steaks, ribs, mince, and speciality cuts.
Frozen and chilled food sections at The Meat Merchant, showing freezers, display cabinets, and a variety of packaged products.
Vacuum-packed ribeye roast from The Meat Merchant displayed in a chilled cabinet.
Hannan Meats branding displayed on a Himalayan salt brick wall with a shelf of industry awards above.
Bottles of Burren Balsamics infused balsamic vinegars in assorted flavours displayed at The Meat Merchant.
Vacuum-packed Glenarm Shorthorn ribeye steak from The Meat Merchant displayed in a chilled cabinet.
Condiments, sauces, and seasonings displayed on shelving at The Meat Merchant, with chilled meat cabinets in the background.

Additional Resources

Further reading and useful links

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